Experience

Customer Service Associate for Teledirect Singapore

July 2018 - Present

• Outsourced vendor for Facebook

• Provide Technical Support to clients on our advertising tools

• Ensure that concerns are addressed in a timely manner to improve customer's satisfaction (Via email and chat support)

• Undergo trainings to keep myself updated on the new tools for advertising

Internship
eWerkz Company Pte Ltd

October 2017 - February 2018

• Handle event proposals and quotations drafting

• Able to multi-task

• Identify, plan and manage event strategies

• Provide administrative and operational support

• Inject creative ideas for proposal development

Assistant Head of Red Cross
Blood Donation Drive

August 2016 - May 2018

• Experimented and tried new ideas to reach out to larger amount of target audience

• Responsible for liaising with HSA and Red Cross HQ personnel for better facilitation of Blood Donation Drive 

• Oversee whole event and allocated manpower, budget, layout etc

• Guide and coach sub-committee members to better understand Blood Donation Drive Dynamics

Group Member
Car Free Sunday Project

July 2017

• Create social media content pillars as strategies and tactics

• Curate social media posts regarding Car Free Sunday

• Analyse and compare users' participation rate

• Research on target audience dynamics

Group Leader
Nebo Marketing Challenge

2016 - 2016